This is from Steven Anderson (@web20classroom):
It is very challenging sometimes to provide the help that teachers and staff need. Wouldn't it be great if you could just point them to a website that answered some of the basic questions you get everyday like what is a cookie, or how do I teach my students what Netiquette is, or how do I use Garageband?
There is a great resource out there from Center for Instructional Technology at the University of South Florida called Tech-Ease that I can point my teachers to. This is a great site that is basically a giant FAQ database on everything tech. There are topics on the Internet, Hardware, Files and Sharing, Email, Images, Chat and Classroom Management. When you choose your topic there is a list of common questions that teachers or other tech users might ask. For example in the hardware section there are questions like what is a flash drive, or how do I burn a CD in Windows XP? The questions are basic for those of us who work in tech everyday but very common for those that don't. Each section also provide additional links to other resources that users can consult when they have questions.
All of the information they provide is great. Very easy to use and understand for even the most basic technology user. All of that is great. But wait! There is more! There are video tutorials available that Professional Development Coordinators or Instructional Technologists can use or point teachers and staff to on a wide variety of topics. Podcasting, Google Earth, Windows Movie Maker, Wikis, and How To Create Interactivity With iPods are just a few topics. Oh wait there is more. There are some really great guides for users to download on even more topics like PowerPoint, Inspiration, Nvu, Google Docs, Social Bookmarking, Second Life, I really can not list them all. You just need to head over there and check it out!
There are tutorials for both PC only and Mac only products and they have a great section on enabling the accessibility features in both Windows and Mac OS X.
I was an instant fan of this site. I even learned a thing or two. So next time a teacher or staff member has a question or you want to brush up on your skills check out Tech-Ease, oh, and subscribe to their podcast in iTunes. You will love it!
Tech-Ease-Quick Answers To Real Classroom Technology Questions
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